Privacy Policy

Our Privacy Notice sets out how F.Church Ltd uses and protects any information that you provide. We do this to assist in the running of the business and/or to enable our suppliers to be paid and our customer’s orders to be processed. This also enables us to provide information about our services and products to all parties.

F.Church Ltd is the data controller for personal data about clients, prospective clients, job applicants and our current and former employees, event/training attendees and newsletter subscribers.

To contact F.Church Ltd with a data protection query regarding the processing of your personal data, please email [email protected]

Information we collect

The company data we process may include, but may not be limited to, the following

Data relating to your company (including names, current orders and purchasing and sales history)

Contact details, landline and mobile telephone numbers, email and website addresses, contact preferences

Logistical information, invoice and delivery addresses, order templates with product references

Financial information – bank details for suppliers, card details for customers who choose to pay by card (confidentially destroyed after use) and payment terms

Sales contact activity recording

The / your data collected from the above activities could be kept on file for up to 7 years mainly for accountancy purposes however please feel free to contact us to discuss removing any data we may have on file for you.

The collection of information will benefit us by:

Enabling development of a comprehensive picture of our customers and suppliers

managing our demand for products and services

developing our product and service needs

allowing better financial modelling and planning

ensuring compliance with our policies and procedures and our legal and statutory obligations

Management of stock

We will not share information about you with third parties without your consent unless the law allows or requires us to do so, and only within our group of companies or direct suppliers. F.Church Ltd does not disclose information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the information to any other third party outside of the above.

Use of Cookies

When you visit our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.

To opt-out of being tracked by Google Analytics across all websites visit

Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  Unless you have set your browser to block cookies, this site will place the following cookies on your computer.

Most web browsers allow some control of most cookies through the browser settings.  To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or


We may use a picture of your solution or product on our social media sites. Please advise us if you do not want your products to be used in this way

Your rights

Under data protection legislation, you have the right to:

The right to be informed, which is what this privacy policy is for.

The right to access what data we hold about you.

The right to object to direct marketing – either use the unsubscribe option or contact us directly.

The right to object to processing carried out on the basis of legitimate interests.

The right to erasure (in some circumstances).

The right to data portability.

The right to have your data rectified if it is inaccurate.

The right to have your data restricted or blocked from processing.

If you would like to find out more about our data retention policy and how about we use your personal data, or if you want to see a copy of the information about you that we hold, please contact our Data Protection representative, Elaine Childs @ F Church Ltd on 01235 834598 or email [email protected] or [email protected]

If you have a concern about the way we are collecting or using your personal/company data you should raise your concern with us in the first instance. Alternatively, you can direct your concern to the information commissioners office at

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 22/10/2019.